Destination competitiveness through the use of information and communication technologies

Destinations all around the world competes with each other for attracting more tourists to get benefits of tourism. Technology can be a strategic tool in this competition. Various types of technologies are available for tourists in comparing and selecting a destination like recommender systems, Web 2.0 technologies, dynamic packaging, destination management systems, mobile technologies, and internet services. This descriptive study examines information and communication technologies (ICT) that have affect on the competitiveness of a destination. Competitiveness of a destination, ICT for tourism destination competitiveness, and sample technology applications are presented in the paper.