This study examined the challenges encountered by caregivers of individuals with intellectual disability in a residential care home and their suggested solutions. A basic qualitative design within the interpretive paradigm was employed, using purposive sampling to recruit 21 caregivers. Thematic analysis revealed three overarching themes: disability-related challenges, care home-related challenges, and strategies to improve quality of life. Disability-related challenges involved behavioral issues, cognitive impairments, and difficulties in managing chronic conditions. Care home-related challenges included limitations in the physical environment and care management processes. Suggested improvements emphasized fostering social inclusion, enhancing support for individuals with disabilities, and upgrading the care environment. The findings highlight the dual impact of individual and environmental factors on caregiving and offer actionable strategies for improvement.